How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team’s Confidence

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work

Author: Jack Griffin
Binding Type: Paperback
Publisher: Penguin Adult Hc/Tr
Published: 04/06/2010
Pages: 256
Weight: 0.84lbs
Size: 9.24h x 7.38w x 0.58d
ISBN: 9780735204478
Language: English