Business communication - Psychological

For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers–calmly, professionally, and successfully–can be crucial to your on-the-j… [more below]

• Author: Elgin, Suzette Haden
• Binding: Paperback
• Page Count: 368
• Publish Date: December 01 1999
• ISBN10: 0735200890
• Language: English