Disney Institute Book

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service.
Disney Institute specializes in helping professionals see new possibilities thr… [more below]

• Series: Disney Institute Book
• Author: The Disney Institute
• Binding: Hardcover
• Page Count: 224
• Publish Date: November 08 2011
• ISBN10: 1423145844
• Language: English