PUB200803
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The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
$32.00 Add to cartIn this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service…. [more below]
- Author: Price, Bill
- Binding: Hardcover
- Page Count: 336
- Publish Date: March 01 2008
- ISBN10: 0470189088
- Language: English
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Science Lessons: What the Business of Biotech Taught Me about Management
$38.00 Add to cartWidely regarded as the most innovative, successful biotech firm ever, Amgen led its industry in revenue and sales growth in 2007. Top magazines including Fortune and Industry Week have repeatedly name… [more below]
- Author: Binder, Gordon
- Binding: Hardcover
- Page Count: 304
- Publish Date: March 18 2008
- ISBN10: 1591398614
- Language: English
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Hunter’s Moon
$9.99 Add to cartDoc Ford saves a former President of the United States from assassination-and regrets it. Months ago, Kal Wilson’s wife was killed in a plane crash. President Wilson is sure it was no accident-and he … [more below]
- Series: Doc Ford Novel #14
- Author: White, Randy Wayne
- Binding: Mass Market Paperbound
- Page Count: 352
- Publish Date: March 01 2008
- ISBN10: 0425220370
- Language: English
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Avalanche
$17.99 Add to cartIn Patrick F. McManus’s comic mystery, a person who turns up missing during an avalanche turns up murdered–and everyone is a suspect.
When the call comes in that Mike Wilson, the unlikable owner of W- Series: Sheriff Bo Tully Mysteries
- Author: McManus, Patrick F.
- Binding: Paperback
- Page Count: 304
- Publish Date: March 01 2008
- ISBN10: 1416532773
- Language: English
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Sovereign: A Matthew Shardlake Tudor Mystery
$32.00 Add to cartThe third novel in the Matthew Shardlake Tudor Mystery series–soon to be an original streaming series!
C. J . Sansom has garnered a wider audience and increased critical praise with each new novel pu- Series: Matthew Shardlake Mysteries #3
- Author: Sansom, C. J.
- Binding: Paperback
- Page Count: 608
- Publish Date: March 01 2008
- ISBN10: 0143113178
- Language: English
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Coyote Blue
$17.99 Add to cartFrom the master of subversive humor Christopher Moore comes a quirky, irreverent novel of love, myth, metaphysics, outlaw biking, angst, and outrageous redemption.
As a boy, he was Samson Hunts Alone-- Author: Moore, Christopher
- Binding: Paperback
- Page Count: 320
- Publish Date: March 01 2008
- ISBN10: 1416558470
- Language: English
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Por La Vida de Mi Hermana (My Sister’s Keeper): Novela
$27.99 Add to cartPuede un padre o una madre amar demasiado? O es que acaso tanto amor nunca es suficiente? Anna Fitzgerald no está enferma, aunque pudiera parecerlo. Con apenas trece años de edad ha soportado innum… [more below]
- Series: Atria Espanol
- Author: Picoult, Jodi
- Binding: Paperback
- Page Count: 464
- Publish Date: March 04 2008
- ISBN10: 1416576401
- Language: Spanish
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For My Daughters
$19.99 Add to cartA Barbara Delinsky classic, For My Daughters is a poignant and unforgettable story of the enduring power of love and the tenacious strength of family from the acclaimed New York Times bestselling auth
- Author: Delinsky, Barbara
- Binding: Paperback
- Page Count: 400
- Publish Date: March 18 2008
- ISBN10: 0061374555
- Language: English
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Tales of Mystery and Imagination
$9.99 Add to cartWith an Introduction by John S. Whitley, University of Sussex.
This collection of Poe’s best stories contains all the terrifying and bewildering tales that characterise his work. As well as the Gothic
- Series: Tales of Mystery & the Supernatural
- Author: Poe, Edgar Allan
- Binding: Paperback
- Page Count: 320
- Publish Date: March 05 2008
- ISBN10: 1840220724
- Language: English
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Magic Burns
$9.99 Add to cartMercenary Kate Daniels tries to save her city from divine intervention in this novel in the #1 New York Times bestselling urban fantasy series.
As a mercenary who cleans up after magic gone wrong, Kat- Series: Kate Daniels #2
- Author: Andrews, Ilona
- Binding: Mass Market Paperbound
- Page Count: 272
- Publish Date: March 01 2008
- ISBN10: 0441015832
- Language: English
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False Colours
$17.99 Add to cartThe Queen of Regency Romance, bestselling author Georgette Heyer, charms readers with this delightful romp of mistaken identity.
A missing twin
Something is very wrong, and the Honourable Christopher “K
- Series: Regency Romances #23
- Author: Heyer, Georgette
- Binding: Paperback
- Page Count: 352
- Publish Date: March 01 2008
- ISBN10: 1402210752
- Language: English
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Final Night: Short Stories
$16.95 Add to cartLove and death and the passage between entry into the world and exit from it are the focus of this collection of short stories. Buthaina Al Nasiri is an Iraqi author who has lived in Cairo since 1979.
- Series: Modern Arabic Literature (Paperback)
- Author: Al Nasiri, Buthaina
- Binding: Paperback
- Page Count: 136
- Publish Date: March 15, 2008
- ISBN10: 9774161157
- Language: English
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The Tenderness of Wolves
$18.99 Add to cartA brilliant and breathtaking debut that captivated readers and garnered critical acclaim in the United Kingdom, The Tenderness of Wolves was long-listed for the Orange Prize in fiction and won the Co… [more below]
- Author: Penney, Stef
- Binding: Paperback
- Page Count: 400
- Publish Date: March 04 2008
- ISBN10: 1416571302
- Language: English
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Dragonwell Dead
$7.99 Read moreAlthough Theodosia Browning barely knows a Phalinopsis from a Bog Rose, she still enjoys Charleston’s Spring Plantation Ramble, especially since she can promote her Indigo Tea Shop and her latest conc… [more below]
- Series: Tea Shop Mysteries #8
- Author: Childs, Laura
- Binding: Mass Market Paperbound
- Page Count: 304
- Publish Date: March 01 2008
- ISBN10: 0425220451
- Language: English
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Vampire, Interrupted
$8.99 Add to cartAfter seven hundred years of life, Marguerite Argeneau finally has a career. Well, the start of one, anyway. She’s training to be a private investigator, and her first assignment is to find an immorta
- Series: Argeneau Vampire #9
- Author: Sands, Lynsay
- Binding: Mass Market Paperbound
- Page Count: 384
- Publish Date: March 01 2008
- ISBN10: 0061229776
- Language: English
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The Princess Diaries, Volume III: Princess in Love
$10.99 Add to cartThe third book in the #1 New York Times bestselling Princess Diaries series by Meg Cabot.
Princess Mia may seem like the luckiest girl ever. But the truth is, she spends all her time doing one of three
- Series: Princess Diaries #3
- Author: Cabot, Meg
- Binding: Paperback
- Page Count: 256
- Publish Date: March 25 2008
- ISBN10: 0061479950
- Language: English
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Backcountry Roads: Idaho
$27.95 Add to cartIdaho’s backcountry wilderness is renowned for its stark beauty. With over 114 photographs, 33 color maps, 31 detailed expedition complete with GPS coordinates, this title is a suitable companion for … [more below]
- Author: Howard, Lynna
- Binding: Paperback
- Page Count: 240
- Publish Date: March 01 2008
- ISBN10: 0870044591
- Language: English
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Great Political Theories, Volume 1: A Comprehensive Selection of the Crucial Ideas in Political Philosophy from the Greeks to the Enlightenment
$19.99 Add to cartVolume 1 of the classic anthology of political thought: a comprehensive selection of the crucial ideas in political philosophy from Plato and Aristotle to Locke and Montesquieu
As an introduction to po
- Series: Harper Perennial Modern Thought
- Author: Curtis, M.
- Binding: Paperback
- Page Count: 464
- Publish Date: March 11, 2008
- ISBN10: 0061351369
- Language: English
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Living the Wisdom of the Tao: The Complete Tao Te Ching and Affirmations
$13.99 Add to cart“This book offers you an opportunity to internalize and directly experience the great wisdom of the Tao Te Ching, a collection of verses authored by the Chinese prophet Lao-tzu.”The words Tao Te Ching… [more below]
- Author: Dyer, Wayne W.
- Binding: Paperback
- Page Count: 192
- Publish Date: March 01 2008
- ISBN10: 1401921493
- Language: English
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¿El Canguro Tiene Mamá?: Does a Kangaroo Have a Mother, Too? (Spanish Edition)
$9.99 Add to cartThis high-quality Spanish-language edition of Eric Carle’s Does a Kangaroo Have a Mother, Too? can be enjoyed by fluent Spanish speakers as well as those learning the language, whether at home or in a
- Author: Carle, Eric
- Binding: Paperback
- Page Count: 32
- Publish Date: March 11 2008
- ISBN10: 0060011114
- Language: Spanish
