Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction

Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they -own- their jobs. It’s all here, in an accessible guide for the successful managers of tomorrow.

Author: William Byham, Jeff Cox
Binding Type: Paperback
Publisher: Ballantine Books
Published: 11/11/1997
Pages: 224
Weight: 0.4lbs
Size: 7.90h x 5.10w x 0.60d
ISBN: 9780449002827
Language: English