Customer loyalty
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
$31.00 Add to cartEveryone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong?
In their acclaimed bestseller The
- Author: Dixon, Matthew
- Binding: Hardcover
- Page Count: 256
- Publish Date: September 12 2013
- ISBN10: 1591845815
- Language: English
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Indispensable: How to Become the Company That Your Customers Can’t Live Without
$38.00 Add to cartA five-step strategy for turning a commodity into a necessity
When products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses h… [more below]
- Author: Calloway, Joe
- Binding: Hardcover
- Page Count: 240
- Publish Date: April 29 2005
- ISBN10: 0471703087
- Language: English
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Winning on Purpose: The Unbeatable Strategy of Loving Customers
$30.00 Add to cartGreat leaders embrace a higher purpose to win. The Net
Promoter System shines as their guiding star.Few
management ideas have spread so far and wide as the Net Promoter System (NPS).
Since its conception- Author: Reichheld, Fred
- Binding: Hardcover
- Page Count: 288
- Publish Date: 7-Dec-21
- ISBN10: 1647821789
- Language: English
