Reichheld, Fred
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Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Revised, Expanded)
$35.00 Add to cartIn the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers… [more below]
- Author: Reichheld, Fred
- Binding: Hardcover
- Page Count: 304
- Publish Date: September 20, 2011
- ISBN10: 1422173356
- Language: English
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Winning on Purpose: The Unbeatable Strategy of Loving Customers
$30.00 Add to cartGreat leaders embrace a higher purpose to win. The Net
Promoter System shines as their guiding star.Few
management ideas have spread so far and wide as the Net Promoter System (NPS).
Since its conception- Author: Reichheld, Fred
- Binding: Hardcover
- Page Count: 288
- Publish Date: 7-Dec-21
- ISBN10: 1647821789
- Language: English
