Service
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The Million Dollar Barber
$25.00 Add to cartThe Million Dollar Barber will enlighten and inspire all barbers, beauticians, entrepreneurs, and students entering the hair industry. This book gives you all of the essential information to open, est
- Author: Patterson, Raymond M.
- Binding: Paperback
- Page Count: 120
- Publish Date: November 14, 2020
- ISBN10: 0578790807
- Language: English
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The Service Organization: How to Deliver and Lead Successful Services, Sustainably
$22.50 Read moreAll organizations are becoming service organizations. But most weren’t built to deliver services successfully end-to-end, and the human, operational and financial impacts are abundantly clear. In the … [more below]
- Author: Tarling, Kate
- Binding: Paperback
- Page Count: 288
- Publish Date: February 02 2023
- ISBN10: 1913019764
- Language: English
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Fetching Million$: Secrets from a Successful Trade Services Business Owner
$17.95 Add to cartTom Howard’s book is a step-by-step explanation of how you close the deal.
He explains his mistakes as well as his successes, the critical importance of sales plans, empowering your employees, brandin
- Author: Howard, Tom
- Binding: Paperback
- Page Count: 188
- Publish Date: July 16 2025
- ISBN10: 9798885811828
- Language: English
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Hospitable Healthcare: Just What the Patient Ordered!
$27.95 Read more“We thought we knew what patients needed…”– Dr. James Merlino, Cleveland Clinic
Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their servic- Author: Shoemaker, Stowe
- Binding: Hardcover
- Page Count: 244
- Publish Date: September 05 2023
- ISBN10: 1954676514
- Language: English
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Get Clients Now! (Tm): A 28-Day Marketing Program for Professionals, Consultants, and Coaches
$22.99 Add to cartLearn the secrets professionals use to dramatically increase their client base by learning how to replace scattershot marketing and networking efforts with proven, targeted tactics.
Knowing where to sp
- Author: Hayden, C.
- Binding: Paperback
- Page Count: 272
- Publish Date: May 08 2013
- ISBN10: 081443245X
- Language: English
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Beyond Vanity: The History and Power of Hairdressing
$39.95 Read moreFrom the award-winning author of Dressing Up, a riveting and diverse history of women’s hair that reestablishes the cultural power of hairdressing in nineteenth-century America.
In the nineteenth cent
- Author: Block, Elizabeth L.
- Binding: Hardcover
- Page Count: 248
- Publish Date: September 10 2024
- ISBN10: 0262049058
- Language: English
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Competing Against Luck: The Story of Innovation and Customer Choice
$32.00 Add to cartThe foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services custo
- Author: Christensen, Clayton M.
- Binding: Hardcover
- Page Count: 288
- Publish Date: October 04 2016
- ISBN10: 0062435612
- Language: English
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Legendary Service: The Key Is to Care
$24.00 Add to cartTake Care of Your Customers–or Someone Else Will!
Legendary Service
Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be ave
- Author: Blanchard, Ken
- Binding: Hardcover
- Page Count: 176
- Publish Date: April 15 2014
- ISBN10: 0071819045
- Language: English
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Kind Of Person
$14.99 Add to cartKind of Person combines time-tested leadership principles, practical strategies, and thought-provoking exercises, offering a new, refreshing paradigm for customer service employees to see their work -… [more below]
- Author: Block, Nicole
- Binding: Paperback
- Page Count: 188
- Publish Date: February 01 2023
- ISBN10: 1761240668
- Language: English
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Selling the Invisible: A Field Guide to Modern Marketing
$18.99 Read moreSELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational bro… [more below]
- Author: Beckwith, Harry
- Binding: Paperback
- Page Count: 272
- Publish Date: March 20 2012
- ISBN10: 0446672319
- Language: English
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Sales People Think They Know Everything: (Proven Strategies to Put More Money in Your Pocket Tomorrow!)
$22.95 Add to cartThe concept of SalesPeople Think They know Everything is really about getting back to the basics and keeping it simple! Most salespeople are “type-A” personalities. They want answers that are quick, s
- Author: Lovett, Chris
- Binding: Paperback
- Page Count: 146
- Publish Date: September 14 2022
- ISBN10: 9.79889E+12
- Language: English
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Raise the Bar: An Action-Based Method for Maximum Customer Reactions
$15.95 Read moreIf there’s anyone who can prevent a bar or restaurant from going belly up, it’s Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he has
- Author: Taffer, Jon
- Binding: Paperback
- Page Count: 256
- Publish Date: March 08 2022
- ISBN10: 1477800840
- Language: English
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Competir Contra La Suerte: La Historia de la Innovación Y La Elección del Cliente
$19.99 Add to cartLas empresas saben c?mo crecer? C?mo pueden crear productos que est?n seguros de que los clientes quieren comprar? Puede la innovaci?n ser m?s que un juego de ?xito? El profesor Clayton Christensen
- Author: Christensen, Clayton M.
- Binding: Paperback
- Page Count: 256
- Publish Date: September 26 2023
- ISBN10: 1400343216
- Language: Spanish
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Counter Culture: An Essential Guide for Service
$15.99 Add to cartCounter Culture is a must-read for employees, managers, owners, or even someone looking for their first job in counter service.
Delight the customers you have, attract the customers you want, and make
- Author: Farrell, Joshua
- Binding: Paperback
- Page Count: 224
- Publish Date: November 08 2023
- ISBN10: 0989934519
- Language: English
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Profit First for Microgyms
$21.95 Add to cartWhat if you never had to worry about having enough cash to pay your team members? What if you took home a regular paycheck from your gym? What if you really could help people get healthy AND earn that
- Author: Briggs, John
- Binding: Paperback
- Page Count: 226
- Publish Date: January 07, 2020
- ISBN10: 1733179003
- Language: English
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Start Your Own Hair Salon and Day Spa: Your Step-By-Step Guide to Success
$19.95 Read morePersonal care services from head to toe remain invaluable commodities among consumers in every city and town. Learn the ins and outs of starting a successful business in one of today’s hottest industr
- Series: Startup
- Author: Figure Sandlin, Eileen
- Binding: Paperback
- Page Count: 226
- Publish Date: September 09, 2014
- ISBN10: 1599185431
- Language: English
