Fader, Peter
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The Customer-Base Audit: The First Step on the Journey to Customer Centricity
$24.99 Add to cartAs a leader in your organization, you will be very familiar with your organization’s key financial statements and monthly management reports. You may have spent countless hours discussing budgets and
- Author: Fader, Peter
- Binding: Paperback
- Page Count: 218
- Publish Date: November 01 2022
- ISBN10: 161363160X
- Language: English
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Customer Centricity: Focus on the Right Customers for Strategic Advantage
$17.99 Add to cartA powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value.
Despite what the old a- Author: Fader, Peter
- Binding: Paperback
- Page Count: 150
- Publish Date: May 26 2020
- ISBN10: 1613631022
- Language: English
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
$19.99 Add to cart2019 AXIOM BUSINESS BOOK AWARD WINNER
Featured in Forbes, NPR’s Marketplace, and a Google Talk, The Customer Centricity Playbook offers “actionable insights to drive immediate value,” according to Ne- Author: Fader, Peter
- Binding: Paperback
- Page Count: 136
- Publish Date: October 30 2018
- ISBN10: 1613630905
- Language: English
