Frei, Frances
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business
$35.00 Add to cartMost companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance – for as long as it takes to… [more below]
- Author: Frei, Frances
- Binding: Hardcover
- Page Count: 272
- Publish Date: February 07 2012
- ISBN10: 1422133311
- Language: English
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Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You
$30.00 Add to cartUnleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss.R
- Author: Frei, Frances
- Binding: Hardcover
- Page Count: 240
- Publish Date: June 2, 2020
- ISBN10: 1633697045
- Language: English
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Move Fast and Fix Things: The Trusted Leader’s Guide to Solving Hard Problems
$30.00 Add to cartBestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change–with a radical approach that moves fast, builds trust, and accel
- Author: Frei, Frances
- Binding: Hardcover
- Page Count: 240
- Publish Date: October 03, 2023
- ISBN10: 1647822874
- Language: English
