Joseph A. Michelli
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
$33.00 Add to cartDiscover the secrets of world-class leadership
When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attentio
- Author: Michelli, Joseph A.
- Binding: Hardcover
- Page Count: 304
- Publish Date: July 04, 2008
- ISBN10: 0071548335
- Language: English
