Whether we are dealing with a rude clerk, our child saying, “That’s not fair ,” our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive
- Author: Ellison, Sharon Strand
- Binding: Paperback
- Page Count: 304
- Publish Date: December 01, 2016
- ISBN10: 0998244600
- Language: English