Training is still the top strategy to help employees perform at their best. Discover how to be an efficient and poised trainer for your organization with this thoroughly revised, user-friendly book.
Successful organizations depend on expert training to keep them viable, but leaders aren’t always equipped to step into the role of trainer when asked. As a professional trainer and consultant who formerly served as president of the San Diego Chapter of the American Society for Training and Development, author Tom Goad offers a concise, step-by-step guide to quickly help you become a confident, effective trainer.
You’ll learn to tackle challenges of diversity, a multigenerational workforce, and the many options made possible by technology and e-learning through the most up-to-the minute training techniques. The First-Time Trainer does this by teaching you how to:
- select media and delivery methods,
- prepare and give effective presentations,
- communicate with learners and get them involved,
- ask the right kind of questions,
- cope with behavior problems,
- give and receive feedback,
- put objectives to the test, and much more.
Filled with real-world examples and dozens of field-tested tools, The First-Time Trainer gets first-time facilitators training like pros in no time.
Author: Tom W. Goad
Binding Type: Paperback
Publisher: Amacom
Published: 03/17/2010
Pages: 224
Weight: 0.75lbs
Size: 8.90h x 6.00w x 0.70d
ISBN: 9780814415597
Language: English
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